This simple guide is for customers who were previously using Kolide Cloud, and are transitioning to K2. 

You can start deploying K2 to your end users at any time by signing up for a free 30-day trial. You can easily invite team members, and use our new Slackbot to deploy the new launcher agent across your fleet. 

The next step will be to uninstall the old Cloud launcher agent. To do this, follow our instructions to uninstall the launcher agent from your devices below. 

On macOS

First, launch Terminal.
Next, unload and remove the launcher by running:

sudo launchctl stop com.kolide.launcher
sudo launchctl unload /Library/LaunchDaemons/com.kolide.launcher.plist
sudo rm -f /Library/LaunchDaemons/com.kolide.launcher.plist
sudo rm -rf /usr/local/kolide
sudo rm -rf /etc/kolide
sudo rm -rf /var/kolide

Remove the Desktop App

Remove the Kolide desktop app, by locating it in the Applications folder and dragging it to the trash.

On Windows

First, open PowerShell as an administrator.
Next, stop the osquery service by running:
stop-service osqueryd

Finally, open the Add and Remove Programs settings, select osquery from the programs list, and click uninstall.

On Linux

CenOS (and rpm based)

From a shell prompt:

sudo systemctl stop launcher.kolide
sudo systemctl disable launcher.kolide
sudo rpm -e launcher-kolide
sudo rm -rf /var/kolide /etc/kolide

Ubuntu and Debian (deb based)

From a shell prompt:

sudo systemctl stop launcher.kolide
sudo systemctl disable launcher.kolide
sudo rpm -e launcher-kolide
sudo rm -rf /var/kolide /etc/kolide

Closing your Cloud Account

Once this is complete, and you're ready to roll with your shiny new K2, ping us via Intercom, or email, and we will close out your Cloud account, and have you transfer your payment information into the new billing page in K2. 

Please reach out with questions regarding any questions or concerns you may have. 

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