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Troubleshooting

Troubleshooting

How to fix known issues

5 articles
Joseph Sokol-Margolis avatarEmily Hill avatarJason Meller avatar+1
Written by Joseph Sokol-Margolis, Emily Hill, Jason Meller and 1 other

Kolide Agent Local Disk Permission

Disk permissions needed for the Kolide Agent to function correctly
Joseph Sokol-Margolis avatar
Written by Joseph Sokol-Margolis. Updated over a week ago

Locating Logs on Mac, Windows, or Linux Devices

Emily Hill avatar
Written by Emily Hill. Updated over a week ago

Kolide Agent to Servers Connectivity

Necessary firewall related settings for device to kolide connectivity
Joseph Sokol-Margolis avatar
Written by Joseph Sokol-Margolis. Updated over a week ago

Launcher Agent Windows Repair Process

Steps to fix a previously working Windows agent that has disconnected from the K2 platform.
Jason Meller avatar
Written by Jason Meller. Updated over a week ago

Removing Kolide K2 Launcher

Uninstall the Launcher Agent
Antigoni Sinanis avatar
Written by Antigoni Sinanis. Updated over a week ago