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Troubleshooting

Troubleshooting

How to fix known issues

Jason Meller avatar Antigoni Sinanis avatar J
8 articles in this collection
Written by Jason Meller, Antigoni Sinanis, and Joseph Sokol-Margolis

Kolide Agent Local Disk Permission

Disk permissions needed for the Kolide Agent to function correctly
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Written by Joseph Sokol-Margolis
Updated over a week ago

Kolide Agent to Kolide Servers Connectivity

Necessary firewall related settings for device to kolide connectivity
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Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent macOS Debugging

Steps to fix a previously working macOS agent that has disconnected from the K2 platform
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Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent Linux Debugging

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Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent Windows Repair Process

Steps to fix a previously working Windows agent that has disconnected from the K2 platform.
Jason Meller avatar
Written by Jason Meller
Updated over a week ago

Launcher Agent Windows Debugging

Launcher Agent Windows Debugging
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Written by Joseph Sokol-Margolis
Updated over a week ago

Removing Kolide K2 Launcher

Uninstall the Launcher Agent
Antigoni Sinanis avatar
Written by Antigoni Sinanis
Updated over a week ago

Uninstalling Retired Kolide Software

Migrating from our Legacy Cloud Product to K2
Antigoni Sinanis avatar
Written by Antigoni Sinanis
Updated over a week ago