Troubleshooting

How to fix known issues

8 articles in this collection
Written by Jason Meller, Antigoni Sinanis, and Joseph Sokol-Margolis

Kolide Agent Local Disk Permission

Disk permissions needed for the Kolide Agent to function correctly

Written by Joseph Sokol-Margolis
Updated over a week ago

Kolide Agent to Servers Connectivity

Necessary firewall related settings for device to kolide connectivity

Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent macOS Debugging

Steps to fix a previously working macOS agent that has disconnected from the K2 platform

Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent Linux Debugging

Written by Joseph Sokol-Margolis
Updated over a week ago

Launcher Agent Windows Repair Process

Steps to fix a previously working Windows agent that has disconnected from the K2 platform.

Written by Jason Meller
Updated over a week ago

Launcher Agent Windows Debugging

Launcher Agent Windows Debugging

Written by Joseph Sokol-Margolis
Updated over a week ago

Removing Kolide K2 Launcher

Uninstall the Launcher Agent

Written by Antigoni Sinanis
Updated over a week ago

Uninstalling Retired Kolide Software

Migrating from our Legacy Cloud Product to K2

Written by Antigoni Sinanis
Updated over a week ago